Mission Elevate Webinar - Grace as a Gatekeeper

Next Mission Elevate Webinar
$25.00

Administrative professionals play an important role in protecting their executives’ time and managing access. In this 60-minute webinar, explore how to carry out those responsibilities with confidence and grace—setting clear boundaries while remaining warm, helpful, and welcoming. Learn how to clarify access expectations with your executive, respond to requests professionally, and recognize common tactics people use to bypass gatekeeping.

Participants will learn:

  • Describe the gatekeeper’s role as a valuable part of supporting executive effectiveness.
  • Clarify with their executive and organization who should have direct access, and when.
  • Respond to requests with confidence, professionalism, and warmth.
  • Set boundaries that protect the executive’s time while keeping interactions welcoming.
  • Recognize common approaches people use to get around gatekeeping and respond appropriately.
  • and more!!!
  • Attendees will be provided access to the live webinar as well as access to the recording for 30 days. All attendees will receive a copy of any PowerPoint used (if appropriate) as well. In addition, a letter can be provided for those on the live session that is suitable for submitting for 1 Certified Administrative Professional (CAP) recertification points.

    About the Instructor

    Marie Herman, CAP, OM, ACS, MOS-Expert

    When it comes to career and professional development to help administrative professionals advance, Marie Herman, CAP, OM, ACS, MOS-Expert knows how to take you from where you are, to where you want to be. She has made her career helping others to develop their skills through strategic planning and technology. With certifications as an Microsoft Office Specialist Expert and a Certified Administrative Professional with an Organizational Management specialty, Marie has an expansive knowledge in many areas, and can help you become an expert as well. She is an author, mentor, and expert on a number of computer and professional development topics. Marie is the owner of MRH Enterprises LLC and teaches classes on Microsoft Office, Windows, and various other internet topics. She has been a member of the International Association of Administrative Professionals (IAAP) since 1997 and was a past Division President. She has more than two decades of experience as an administrative professional and efficiency consultant. Marie has helped thousands of students achieve their certification dreams.

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